Customer Care

Exchanges & Returns

Changed your mind?
No problem. We offer exchanges and returns within 24 hours of receiving your bag. To ensure every piece remains in perfect condition for its next owner, the bag must be unused and returned in its original condition, with its packaging and tags intact.

A Little Thank You
We’re grateful every time you choose Mi Cartera, and even more so when you come back for another bag.
Enjoy:
5% OFF your second purchase
10% OFF your third purchase and every purchase after

Because your trust means more to us than a single purchase — we’re here to make every Mi Cartera experience one you’ll want to come back to.

Frequently asked questions

How can I pay for my order?

Shop with ease and pay cash when your order arrives at your doorstep!
Do you offer same-day delivery?

Same-Day Delivery Available in Beirut & Mount Lebanon for $8
How do I return my order?

Not completely in love? Contact us to return or exchange your bag within 24 hours of receiving it!