Customer Care

Delivery Rates & Terms

Beirut & Mount Lebanon: $5 flat rate

All Other Governorates: $6 flat rate

Free Delivery: Available on all orders over $100

Payment Methods

Cash on Delivery (COD): Pay conveniently in cash when your package arrives at your door.

Exchanges & Returns

Changed your mind?
No problem. We offer exchanges and returns within 24 hours of receiving your bag. To ensure every piece remains in perfect condition for its next owner, the bag must be unused and returned in its original condition, with its packaging and tags intact.

Simply contact our support team via instagram DM or send us an email to mi.cartera.lb@outlook.com to initiate your exchange effortlessly.

Exchange Delivery Fees

Please note that standard delivery charges apply for exchange pickups and re-deliveries.

A Little Thank You
We’re grateful every time you choose Mi Cartera, and even more so when you come back for another bag.
Enjoy:
5% OFF your second purchase
10% OFF your third purchase and every purchase after

Because your trust means more to us than a single purchase — we’re here to make every Mi Cartera experience one you’ll want to come back to.